About Us

About T-rific

Welcome to www.T-rific.com (our new online store for 2024). The website is owned and operated by Image IT Design Pty Ltd ABN:47152732388 in operation since 2011, our sales office is based in Brookwater, Queensland, 4300, Australia (this address is not for returns see our returns & refund policy).

Our Mission

At T-Rific, our mission is to source and equip photographers and videographers with hardware, grips, and accessories to deal with photography and video production. We’re always on the hunt for affordable products that make the process of producing the perfect photo or video easier, bringing into our online store products we have tested and meet our quality concerns, sourcing our products from suppliers in China, Hong Kong and Singapore and some USA sources. Whether you’re a seasoned professional or an aspiring enthusiast, we’re dedicated to providing you with reliable gear that enhances your creativity and helps you achieve your goals.

Why Choose T-rific?

  1. Direct Partnership: We work directly with our overseas sources to bring you fit-for-purpose, tried and tested products. We ensure that any brand name products you receive will be genuine merchandise.
  2. Consumer Guarantee: We guarantee that should you have any issues with your order, delivery, warranty or any other enquiry, we are your one-and-only contact required to resolve any issues. Our English speaking support people are here to help either via our Contact Us page, by phone +61 7 2104 4908 or by chat located on our webpages.
  3. International Reach Drop Shipping: Although our sales office is based in Australia we hold some stock locally for local customers, we have international reach through our overseas suppliers who provide drop shipping services for us, this ensures prompt delivery to your doorstep, so whether you’re in Australia, Austria, Germany, the UK, the USA, Japan, Canada, France, or New Zealand (countries we currently sell to), product will ship directly from our source to you. This avoids double handling and helps reduce cost for customers.
  4. Product Range: We are always on the hunt for new products that meet our high standards that make production easier.
  5. Goals: We want to equip our customers to take photography and videography to new highs with reliable and effective equipment that simplify production processes.

Our Commitment to You

At T-rific, your satisfaction is our utmost priority. We’re committed to providing exceptional service at every turn, from browsing our website to receiving your order. Our knowledgeable team is always available to address any questions or concerns you may have, ensuring that your experience with us is nothing short of T-rific!

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Follow us on social media for tips, inspiration, and the latest updates on our products and promotions. Together, let’s unleash your T-rific creativity!